CMS Care Compare · Nursing home
Heritage Hall Big Stone Gap
Big Stone Gap, VA
View on Care Compare →Facility details
- Overall rating
- 3 / 5
- CMS certification number
- 495135
- Address
- 2045 Valley View Drive, Big Stone Gap, VA 24219
- Telephone
- (276) 523-3000
- County
- Wise
- Ownership
- For Profit - Corporation
- Health inspection rating
- Quality measures rating
- Staffing rating
- Certified beds
- 180
- Average residents per day
- 165.3
- Total nursing hours per resident per day
- 3.091
- RN hours per resident per day
- 0.404
- Aide hours per resident per day
- 1.990
- Weekend total hours per resident per day
- 2.498
- Nurse turnover (%)
- 29.0
- RN turnover (%)
- 12.5
- Health deficiencies, cycle 1
- 5
- Weighted health survey score
- 55.000
- Infection-control citations
- not reported
- Number of fines
- 1
- Payment denials
- 0
- Total penalties
- 1
- Total reported fines
- $40,517
- Chain
- Heritage Hall
- Processing date
- 2026-10-01
- Special Focus status
- No status indicated in this release
- CMS abuse icon
- No
The Special Focus Facility program identifies facilities for additional oversight because of a history of quality issues. A candidate is not the same as a selected program participant. Status is shown as reported in this release.
The CMS abuse icon flags a facility cited for abuse. Check current Care Compare inspection details and dates for context. An absent icon does not establish the absence of all concerns.
Reported staffing hours are unadjusted hours per resident per day. Comparisons are arithmetic means of reporting facilities, not resident-weighted averages. Fines reflect CMS enforcement amounts in this release; they are not a lifetime total.
Reported total nursing hours per resident per day
Reported CMS values; missing values are excluded.
View chart values
| Category | Value |
|---|---|
| This facility | 3.09142 |
| VA mean | 3.875232296819788 |
| US mean | 3.900853267686291 |
Other hospitals in Big Stone Gap
| Facility | City | Type | Overall rating |
|---|---|---|---|
| Lonesome Pine Hospital | Big Stone Gap | Hospital | 4 / 5 |