CMS Care Compare · Nursing home
Complete Care at Hagerstown
Hagerstown, MD
View on Care Compare →4.295
Total nursing hours per resident per day
82.5
Average residents per day
$43,352
Total reported fines
Facility details
- Overall rating
- 2 / 5
- CMS certification number
- 215365
- Address
- 14014 Marsh Pike, Hagerstown, MD 21742
- Telephone
- (301) 733-8700
- County
- Washington
- Ownership
- For Profit - Limited Liability Company
- Health inspection rating
- Quality measures rating
- Staffing rating
- Certified beds
- 60
- Average residents per day
- 82.5
- Total nursing hours per resident per day
- 4.295
- RN hours per resident per day
- 1.251
- Aide hours per resident per day
- 1.947
- Weekend total hours per resident per day
- 4.007
- Nurse turnover (%)
- 62.6
- RN turnover (%)
- 69.6
- Health deficiencies, cycle 1
- 44
- Weighted health survey score
- 271.250
- Infection-control citations
- not reported
- Number of fines
- 2
- Payment denials
- 0
- Total penalties
- 2
- Total reported fines
- $43,352
- Chain
- Complete Care
- Processing date
- 2026-10-01
- Special Focus status
- No status indicated in this release
- CMS abuse icon
- No
The Special Focus Facility program identifies facilities for additional oversight because of a history of quality issues. A candidate is not the same as a selected program participant. Status is shown as reported in this release.
The CMS abuse icon flags a facility cited for abuse. Check current Care Compare inspection details and dates for context. An absent icon does not establish the absence of all concerns.
Reported staffing hours are unadjusted hours per resident per day. Comparisons are arithmetic means of reporting facilities, not resident-weighted averages. Fines reflect CMS enforcement amounts in this release; they are not a lifetime total.
Reported total nursing hours per resident per day
Reported CMS values; missing values are excluded.
View chart values
| Category | Value |
|---|---|
| This facility | 4.29522 |
| MD mean | 3.930073066037736 |
| US mean | 3.900853267686291 |
Other hospitals in Hagerstown
| Facility | City | Type | Overall rating |
|---|---|---|---|
| Brook Lane Health Services | Hagerstown | Hospital | not reported |
| Meritus Medical Center | Hagerstown | Hospital | 3 / 5 |
Other nursing homes in Hagerstown
| Facility | City | Type | Overall rating |
|---|---|---|---|
| Coffman Nursing Home | Hagerstown | Nursing home | 3 / 5 |
| Creekside Center for Rehabilitation and Nursing | Hagerstown | Nursing home | 1 / 5 |
| Hagerstown Healthcare Center | Hagerstown | Nursing home | 2 / 5 |
| Julia Manor Nursing and Rehabilitation Center | Hagerstown | Nursing home | 1 / 5 |
| Western MD Hospital Center | Hagerstown | Nursing home | 5 / 5 |